The text is written. You send it.
See You Soon writes the text for the moment: confirming a booking, on my way, I could be early, still on track, running late, and asking for the address. It fills in the times and opens the text unsent in the iPhone's message sheet. You read it, change it if you want, and send it.
Greeting
Hi name,
When it is offeredAt the start of the texts offered after "Finished", when the app knows the customer's name
Confirming a job
Just confirming I'm booked in with you at start today. Let me know if that no longer suits.
When it is offered"Text to confirm", while the leave time is further off than the reminder period
On my way
On my way to you now, should be with you about eta.
When it is offered"Leaving now", around leave time
On my way, with no time
On my way to you now.
When it is offered"Leaving now", where the app has no travel time
I could be early
I've finished my current job early. I could be with you from about from if that suits. Otherwise I'll see you at booked as planned.
When it is offeredAfter "Finished", when you could reach the next customer before their start
I could be early, with no time
I've finished my current job early, so I could be with you sooner than planned if that suits. Otherwise I'll see you at booked as planned.
When it is offeredThe same, where the app has no travel time
Still on track
Just to say I'm on track and I'll be with you at booked as planned.
When it is offeredAfter "Finished", when nothing has changed for the next customer
Running late
Sorry, I'm running behind, so I'm likely to be with you about until rather than booked.
When it is offered"Text I'm late", "Text them", and after "Finished" when the next customer will wait more than 5 minutes
Asking for the address
Could you send me the address and postcode for today? I've got you down for start.
When it is offered"Ask for the address", when the job has no address or no route
How it works
The button follows the job. The message button on a job reads "Text to confirm" while there is plenty of time, "Leaving now" around leave time, "Text I'm late" once you would arrive more than 5 minutes after the start, and "Ask for the address" when the job has no address or no route.
It fills in the times. Arrival times it works out are rounded up to the next 5 minutes. Booked times are sent as they are in your calendar.
You send it. The text opens in the iPhone's message sheet, addressed and unsent. Read it, change it, send it.
Make it sound like you. Rewrite any of the nine in Settings, add a sign-off, and switch the app's footer line off if you want.
The facts
| Channel | Text messages through the iPhone's Messages app, by SMS or iMessage |
|---|---|
| Each message | Up to 320 characters when you rewrite it |
| Sign-off | Up to 60 characters. Empty to start with. Left off the texts offered after "Finished" |
| Footer line | Sent with See You Soon - seeyousoon.today. On to start with. Can be switched off |
| Order of a finished text | Greeting, message, sign-off, footer |
| Arrival times | Rounded up to the next 5 minutes |
| Reset | "Restore original wording" for one, "Put all the messages back" for all nine |
What it needs
- A customer number that can take a text. Landline detection follows UK number ranges only.
- The customer's number in the event's notes, or on their contact, which needs contacts access.
What it doesn't do
- It never sends a text itself.
- No email and no WhatsApp.
- The wording of alerts can't be changed, only the texts.
Questions
Does it send texts automatically?
No. Every text opens unsent in the iPhone's message sheet, addressed to the customer. You read it, change it if you want, and send it.
Can I change the wording?
Yes. In Settings, "Message wording" lists all nine. Each holds up to 320 characters. Leave one empty to go back to the app's wording, or tap "Restore original wording".
What is the line at the end of each text?
"Sent with See You Soon - seeyousoon.today". It is on until you switch it off under "Message wording" in Settings. The line itself can't be reworded.
Does it work with WhatsApp or email?
No. Texts go through the iPhone's Messages app, by SMS or iMessage.
What if the customer's number is a landline?
A UK number that can't take a text is marked "Can't take a text", and the app offers Call instead. A number from outside the UK keeps its Message button.
Related pages
Where the running-late text fits in: Running late. Where the number comes from: How to write a job in your calendar.
About See You Soon
See You Soon is a free iPhone app for tradespeople. It reads the calendar you already keep, works out when to leave for each job with travel times from Apple Maps, and writes the text to send when you are running late. You send it.
